Skip to main content

Debt Help Guide

If you're struggling with debt, the most important thing to know is this: there is always a way forward. Free, confidential debt help is available no matter how much you owe or how long you've been in difficulty. This guide explains what to do, in the right order.

Don't suffer in silence. Over 8 million people in the UK are in problem debt. Free services help thousands of people every day — there is no shame in asking for help and no debt too large or too small for them to deal with.

Step 1: Don't Panic — Get the Full Picture

Before you can tackle debt, you need to know exactly what you're dealing with. List every debt you have:

  • Who you owe money to (creditor)
  • How much you owe
  • The interest rate
  • Whether you're up to date or in arrears

Once you have the full picture, it feels more manageable — and you can start dealing with debts in the right order.

Step 2: Priority Debts First

Not all debts are equal. Priority debts have serious consequences if ignored — you can lose your home, have your energy cut off, or face prison. Deal with these before anything else, even if the balance is smaller.

Priority debtConsequence of non-payment
Mortgage or rent arrearsRepossession or eviction
Council Tax arrearsBailiffs, prison (rare but possible)
Gas and electric arrearsDisconnection
Court finesPrison, bailiffs
Child maintenanceBailiffs, deductions from earnings
TV LicenceFine up to £1,000
Income Tax/NIHMRC enforcement action

Step 3: Non-Priority Debts

These are serious but the consequences of non-payment are less severe — typically letters, credit score damage, and eventually a County Court Judgment (CCJ). They include:

  • Credit cards and store cards
  • Personal loans
  • Overdrafts
  • Payday loans
  • Catalogue and buy-now-pay-later debt
  • Water arrears

For non-priority debts, pay the minimum on all, then throw any spare money at the highest-interest one first (the avalanche method) — or the smallest balance first for a psychological win (the snowball method).

Debt Solutions Explained

Debt Management Plan (DMP)

An informal arrangement where you make one reduced monthly payment to a debt management company, who distributes it to your creditors. Free via StepChange or PayPlan. Creditors often freeze interest. Takes longer to pay off debt but keeps you in control.

Individual Voluntary Arrangement (IVA)

A formal, legally binding agreement to pay back a portion of your debt over typically 5–6 years. The remainder is written off. You need debts of roughly £10,000+ and must use an Insolvency Practitioner. Always use a reputable firm — beware of companies charging large fees for a free service.

Debt Relief Order (DRO)

For people with debts under £30,000, little or no assets, and low income. Pauses debt for 12 months, then writes it off. Costs £90. Apply through an authorised debt adviser.

Bankruptcy

A last resort that writes off most debts. Costs £680 to apply. Serious consequences including losing assets (like your home). Usually lasts 12 months. Best discussed with a free debt adviser first.

Avoid fee-charging debt companies who cold-call you or advertise "debt solutions" aggressively. Free, authorised services do everything they do — for nothing. Check a firm is FCA-authorised at register.fca.org.uk.

What NOT to Do

  • Don't take out more debt to pay off debt — especially payday loans, which can spiral quickly
  • Don't ignore letters — unopened letters don't make debts go away; they escalate them
  • Don't pay a "claims management company" to help with PPI or debt — genuine services are free
  • Don't borrow from friends or family without a clear plan — it damages relationships if things go wrong

Breathing Space Scheme

The government's Debt Respite Scheme (Breathing Space) gives you 60 days free from creditor contact and enforcement action while you get debt advice. Mental health crisis patients get longer protection. Ask a debt adviser to apply on your behalf.

Free Debt Help

StepChange Debt Charity

UK's largest debt charity. Free advice, DMPs, IVA referrals, online or phone.

National Debtline

Free advice and self-help tools. 0808 808 4000.

PayPlan

Free DMPs and IVAs. Funded by creditors, not clients.

Citizens Advice

Local offices across England and Wales. Drop-in or phone.

Comments

Popular posts from this blog

Best UK Deals & Freebies This Week (14 March 2026)

Your weekly roundup of the best UK deals, freebies, and money-saving opportunities. All links go directly to the offer — no trackers, no tricks. Tip: The biggest single money moves are usually bank switching bonuses (earn £175–£200 for switching current accounts) and cashback site sign-up bonuses. Scroll down to the “Always-On Deals” section for details. 📰 From Around the Web Latest Free Stuff Free Daffodil Flowers From Asda Asda is giving away free bunches of daffodils on Saturday 14 March for Mother's Day. Head to your nearest store to claim yours while stocks last. View → Latest Free Stuff Free £5 Amazon Voucher + 40% First Order Discount Pouch Central is offering new customers a free £5 Amazon voucher plus 40% off your first order. Sign up on their site to claim both offers. View → Latest Free Stuff Free Full-Size Hyaluronic + Retinol Serum Worth £92 Discovery Sample is giving away Able...

Why petrol prices are surging – and why small stations can't absorb the cost

If you've noticed petrol prices hitting an 18-month high at the pumps, you're not imagining it. But here's something that might surprise you: the petrol station owner isn't necessarily pocketing the difference. **Why prices are jumping so fast** The surge follows the recent escalation of conflict in the Middle East, which has driven oil prices up sharply. Diesel has been hit particularly hard, with the biggest price increases in over two years. The problem is how quickly these global price movements filter through to your local forecourt – and it varies dramatically depending on the size of the retailer. **The difference between big and small operators** Large supermarkets and major fuel retailers buy oil in bulk and often purchase weeks in advance. This means rising wholesale costs reach their pumps more gradually, and they can negotiate better rates because of the volumes they're buying. Small independent petrol stations, however, operate on what's...